Delivery and shipping costs
- Free Home delivery.
- Pick up in store, free of charge.
- Bpost delivery to collection point or parcel dispenser.
1. Home delivery.
Shipping costs are free if your order is over 60 euros to Belgium (see table below for other countries).
The products are delivered to you within
2 working days from the day of dispatch (indicative time) for Belgium,
and within 3 to 5 working days from the day of dispatch (indicative time) for Europe.
Shipping costs do not include customs fees and other charges upon entry into certain countries; these costs remain the sole responsibility of the customer.
|
|
Order greater than | Order less than |
| Belgium | 60 € = free | 60 € = 7 € |
| France | 70 € = free | 70 € = 10 € |
| Luxembourg | 70 € = free | 70 € = 10 € |
| Germany | 70 € = free | 70 € = 10 € |
| Netherlands | 70 € = free | 70 € = 10 € |
| United Kingdom | 90 € = free | 90 € = 15 € |
| Swiss | 90 € = free | 90 € = 20 € |
| Other EEC countries | 80 € = free | 80 € = 12 € |
| *Other countries, contact us. | ||
2. Free home delivery.
You can collect your order directly in store at Phytaroma in Temploux (Belgium)
from Tuesday to Saturday from 9:30 a.m. to 12:30 p.m. and from 2:00 p.m. to 6:00 p.m.
Please note: the order must have been finalized on the online store. No modification or addition of orders can be made on site.
To do this, please choose the "PICKUP IN STORE" option when choosing your delivery method.
You will be notified by email when your order is ready for collection.
3. Bpost delivery to a collection point or parcel distributor in Belgium.
Parcels are delivered to the collection point or parcel distributor of your choice within 3 working days from the day of dispatch.
| Belgium | Free > 60 € | 7 € < 60 € |
4. *Other countries in Europe and the rest of the world* including the French Overseas Territories, Turkey, Ukraine.
Delivery is possible for your orders from €70 of purchase including tax.
To validate your order:
- Place the products you wish to order in your basket (while connected to your customer account)
- Please contact our services by email at info@phytaroma.be or via the contact form on our site, specifying “Delivery abroad” to receive the actual shipping costs. We will contact you again by email.
- Make payment for shipping costs. Your order will be effective after receipt of payment of shipping costs, you will then receive a second email to make payment for your order.
- Make payment for your order to be able to finalize it.
Shipping costs do not include customs fees and other annexes upon entry into certain countries, these costs remain the responsibility of the customer exclusively.
*Shipping is not available in the USA.
